Privacy notice

Who operates this site

Liquid Learn is a product of Fluid Business, based in Seattle, Washington. Questions about this notice or your information can be sent to info@fluidbiz.com.

Information you provide

When you submit the contact form, we collect your name, work email, company, role, enquiry topic, message, and communication preference. When you submit the health check, we collect your contact and organization details, answers, calculated results, and report preferences.

Essential storage and optional analytics

Essential browser storage is used for your privacy choice, anonymous session identifiers, source attribution, and an in-progress assessment draft. If you accept analytics, we also measure page use, section engagement, interactions, referrer and campaign information, device characteristics, and approximate location supplied by our hosting provider.

Requests may include a salted hash of the network address for security and measurement. Raw network addresses are not stored unless the site operator explicitly enables that setting.

How information is used

• Respond to enquiries and provide requested assessment reports.
• Calculate assessment results and recommendations.
• Understand site performance and improve product communication.
• Protect the service, prevent abuse, and diagnose operational problems.
• Contact you about the enquiry when you have requested follow-up.

Service providers

The site uses infrastructure providers to host the application, store submitted records, and deliver email when configured. Current integrations include Vercel, Supabase, and Resend. These providers process information only to deliver their respective services.

Your choices

You can decline optional analytics from the privacy prompt. Marketing follow-up is always optional. You can also clear local browser storage to remove the saved choice and assessment draft. To request access, correction, or deletion of submitted information, email us with enough detail to identify the relevant record.

Retention and protection

Information is retained only for as long as it is needed for the purposes described above, operational record keeping, security, or applicable legal requirements. We use access controls, encrypted transport, request validation, and restricted server-side credentials to protect it.